Business Management

Business Management

As the corporate learning arm of the Lebanon Academy, the training and skills department offers both standard and customized corporate learning and management consulting solutions to both public and private organizations. We have a pool of more than five in-house content experts to provide customized solutions for corporates.

Our courses are listed below:

1. Leadership and Management

· Certified Leadership Development Program

· Strategy Formulation and Implementation for Competitiveness and Sustainability

· Change Management for Growth and Development

  • Organizational Risk Management for Managers

2. Customer Service

· Excellent Customer Service 101

· Going the Extra Mile

· Developing Efficient Service Recovery Skills in Customer Service

· Effective Telephone Skills in the Organization

  • Certified Service Professional

3. Human Resources

· Develop an Effective Training Administrator

· Train-the-Trainer

· Developing a Total Approach to Company Training Plan

· Measuring Effective Learning and Development

  • Conducting Performance Appraisal

4. Business Communications/Presentations

  • Effective Presentation Skills

5. Sales and Marketing

· The Art of Selling 101

  • Jumpstart your Sales Return in Investment (ROI)